All products ordered on our site are sent to the delivery address indicated by the buyer at the time of his order. When your order is dispatched, you will receive a confirmation email.
For mainland France :
- Letter followed up (48-72h)
- Colissimo (48h)
- Colissimo registered with delivery against signature (48h)
Note: QUINQUE is in no way responsible in the event of a loss of parcels by the Post Office.
Even if these incidents are rare, know that you will never be completely insured if you do not decide to opt for sending by registered Colissimo (with delivery against signature). All orders by registered Colissimo are insured in R2, this means that compensation may be received in the event of loss or damage. Finally, the goods travel at the risk and peril of the customer, who is responsible for checking their good condition at the time of delivery.
For Europe :
All orders are shipped via Colissimo International*
*Delays vary depending on the country of destination.
QUINQUE cares about customer satisfaction when purchasing.
To return the order, send us an email at firstname.lastname@example.org within a maximum period of 15 days from receipt of the order with the following information: